Red Arrays Light Therapy Spa

Eligibility:

• Returns must be made within 7 days of purchase.

• Items must be unused, unopened, and in original packaging with tags.

 

Non-Returnable Items:

• Gift certificates, sale items, and opened personal care products.

 

Return Process:

• Contact the spa with your order number and reason for return.

• Approved returns will receive instructions for sending back the item.

 

Refunds:

• Refunds are processed within 7-10 business days to the original payment method.

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Exchanges:

• To exchange, return the item and place a new order for the desired item.

 

Damaged or Defective Items:

• Contact us immediately with photos of the damage or defect for a replacement or refund.

 

In-Store Returns:

• Online purchases can also be returned in-spa with proof of purchase.