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Terms & Conditions

​Definitions

  • Affiliate: An entity controlling, controlled by, or under common control with a party (50%+ ownership of voting rights).

  • Account: A unique account created to access our Service.

  • Country: North Carolina, United States.

  • Company: Red Arrays, LLC, located at 980 Inspiration Drive, Wilmington, NC 28405 (also referred to as "We," "Us," "Our").

  • Device: Any device capable of accessing the Service (e.g., computer, cellphone, tablet).

  • Feedback: Innovations, suggestions, or comments provided by you about the Service.

  • Goods: Items available for sale on the Service.

  • Orders: Requests to purchase Goods.

  • Promotions: Contests, sweepstakes, or other offers provided through the Service.

  • Service: The website operated by the Company.

  • Subscriptions: Access to the Service provided on a subscription basis.

  • Third-party Social Media Service: External services or content displayed or included via the Service.

  • Website: Red Arrays Light Therapy Spa, accessible atwww.redarraysspa.com.

  • You: The individual using the Service, or the legal entity they represent.

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Acknowledgment

  • These Terms govern the use of the Service and form a binding agreement between You and the Company. They outline the rights and obligations of users. By accessing or using the Service, You confirm acceptance of these Terms and our Privacy Policy. If You disagree with any part, You may not access the Service.

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User Eligibility

  • Users must be 18 years old or have the permission of a legal guardian to use the Service.

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Placing Orders for Goods

  • By placing an order, You confirm that You are legally capable of entering into binding contracts.

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Your Information

  • To place an order, You may need to provide details like name, email, phone number, payment info, billing/shipping addresses.

  • You confirm that:

    1. You have the right to use the payment method provided.

    2. The information You supply is accurate.

  • You allow Us to share this information with payment processors to complete Your order.

  • By placing an order, You confirm that You are legally capable of entering into binding contracts.

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Order Cancellation

  • We may cancel orders for reasons such as:

    • Goods unavailable.

    • Errors in descriptions, prices, or Your order.

    • Fraud or unauthorized/illegal activity.

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  • Cancellation rights:

    • Goods can only be returned per our Returns Policy.

    • Refunds are issued for eligible returns per our Refunds Policy.

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Availability, Errors, and Inaccuracies

  • We strive to keep information accurate but cannot guarantee it.

  • We may correct errors or update details (e.g., prices, availability) without notice.

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Pricing and Payments

  • Prices may change before order acceptance due to factors beyond our control.

  • All purchases require a one-time payment via approved methods (e.g., Visa, Mastercard, etc.)

  • Payments are subject to validation by issuers, and delays/non-deliveries may occur if authorization fails.

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Subscriptions

  • Some services require paid subscriptions billed periodically (daily, monthly, etc.).

  • Subscriptions auto-renew unless canceled through Your account or by contacting Us.

  • Canceling does not refund the current period, but access continues until the period ends.

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Order Cancellation

  • We may cancel orders for reasons such as:

    • Goods unavailable.

    • Errors in descriptions, prices, or Your order.

    • Fraud or unauthorized/illegal activity.

  • Cancellation rights:

    • Goods can only be returned per our Returns Policy.

    • Refunds are issued per our Refunds Policy

    • Certain items (e.g., opened, used, etc..) are non-returnable.  See our Returns Policy.

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Availability, Errors, and Inaccuracies

  • We strive to keep information accurate but cannot guarantee it.

  • We may correct errors or update details (e.g., prices, availability) without notice.

​

Pricing and Payments

  • Prices may change before order acceptance due to factors beyond our control.

  • All purchases require a one-time payment via approved methods (e.g., Visa, Mastercard, Discover, Apple Pay, Google Pay, etc.).

  • Payments are subject to validation by issuers, and delays/non-deliveries may occur if authorization fails.

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Subscriptions

  • Some services require paid subscriptions billed periodically (monthly, etc.).

  • Subscriptions auto-renew unless canceled through Your account or by contacting Us.

  • Canceling does not refund the current period, but access continues until the period ends.

  • Subscriptions auto-renew unless canceled through Your account or by contacting Us.

  • Canceling does not refund the current period, but access continues until the period ends.'

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